✦ MYLA — My Loyalty App, built into SAM

Every Visit Deserves
a Reward

MYLA is Textmunication's SMS-based loyalty and check-in rewards tool. No app to download, no punch card to lose — customers check in by text, and SAM handles the rest.

Four tabs. One loyalty program that runs itself.

⚙️

Loyalty Setup

Upload your logo, customize your opt-in disclaimer, and pick which subscriber group loyalty members join — done in minutes.

📋

Manage Check-Ins

See every visit and every member in one dashboard, in real time — no separate app to log into.

🔗

Integrated Rewards

Connect a supported CRM/POS (ABC, EZFACILITY, JONASI4, and more) so rewards trigger automatically from real visit data.

🔍

Preview & Share

Test the exact check-in experience your customers will see, then share your loyalty link by SMS, QR code, email, or social.

How It Works

A text is the whole app.

A customer texts your keyword, scans a QR code at checkout, or taps a link — and SAM logs the visit instantly. No account creation, no app store, no friction between "I want to join" and "I'm in."

  • Check in by keyword text, QR code, or shared link
  • Staff can also log a visit manually at the counter
  • Every check-in is TCPA-compliant, opt-in by design
Check-In · MYLA
Text JOIN to 55678 to start earning rewards at Riverside Coffee Co. ☕
JOIN
You're in! Visit #1 logged. 4 more visits and your next coffee is on us.
Reward Progress · MYLA
Thanks for visiting! You're 2 visits away from a Free Coffee ☕
🎉 Congrats! You've earned a Free Coffee! Show this text to redeem.

Reward Tiers

Rewards that run themselves.

Set a reward once — "5 check-ins = free coffee," "10 visits = 20% off" — and SAM handles the rest. Members get an automatic nudge as they get close, and an automatic announcement the moment they earn it. Add as many tiers as you want.

  • Unlimited reward tiers, set once and forget
  • Automatic "almost there" nudges drive return visits
  • Instant reward announcement, redeemable right on the phone

Integrated Rewards

Real visit data, not the honor system.

For fitness businesses especially, MYLA connects directly to your existing CRM or club management system — ABC, EZFACILITY, JONASI4, and more — so rewards trigger from actual check-in data instead of a customer self-reporting a visit.

  • Native support for ABC, EZFACILITY, JONASI4, and more
  • Rewards trigger automatically from verified visit data
  • No CRM? MYLA still runs standalone on SMS check-ins
Integrated Rewards · MYLA
Synced with your gym CRM: 47 check-ins today, 3 members hit a reward tier.
🏆 Priya just earned "10 Visits — Free Guest Pass"
SAM Reporting · Opt-In Sources
Web Opt-ins128
Keyword Opt-ins94
MYLA Opt-ins241

One Platform

Not a walled-off program.

MYLA isn't a separate product bolted onto your account. Loyalty members join the same SAM subscriber list as everyone else — tracked separately in reporting as "MYLA Opt-ins" — so they're reachable with your broader SMS/MMS campaigns too, not stuck in a silo.

  • Loyalty opt-ins flow into your existing SAM subscriber groups
  • Reported separately so you can measure loyalty performance on its own
  • Combine loyalty automation with SAM AI, SAMBlast, and every other module

Who MYLA is built for

Any business where repeat visits matter — MYLA fits the workflow.

🍽️

Restaurants & Cafes

Replace the paper punch card. 5 visits in, free entrée out — tracked automatically, texted automatically.

🏋️

Gyms & Fitness Studios

Connect your CRM (ABC, EZFACILITY, JONASI4) so check-ins and rewards trigger straight from real visit data.

🛍️

Retailers

Reward repeat shoppers with tiered in-store offers, without a separate loyalty app to build or maintain.

💇

Salons & Personal Care

Turn one-time visitors into regulars with automatic milestone rewards after their 5th, 10th, or 20th visit.

🏛️

Chambers of Commerce

Reward member participation — event attendance, volunteering, or engagement — the same way retailers reward purchases.

🏢

Multi-Location Brands

Run one loyalty program across every location, with visits and rewards rolling up to a single dashboard.

Why loyalty programs pay for themselves

88%

Of businesses with loyalty programs are more profitable than competitors without one

6–8x

More expensive to acquire a new customer than to retain an existing one

99%

SMS/MMS read rate — most within 3 minutes of delivery

Industry loyalty stats — request a demo for account-specific results

Frequently Asked Questions

Do my customers need to download an app?

No. Despite the name, MYLA runs entirely over SMS — there's no app to download and nothing for your customers to install. Members check in and get rewarded by text, QR code, or a simple web link.

How is MYLA different from a regular SMS/MMS campaign?

A campaign is a message you send. MYLA is a standing program: it tracks each customer's individual visit count, automatically nudges them as they approach a reward ("You're 2 visits away from a free coffee!"), and announces the reward the moment they earn it — with zero manual work after setup.

Does MYLA connect with my other SAM campaigns?

Yes. Loyalty members join the same SAM subscriber list as your other campaigns (tracked separately in your dashboard as "MYLA Opt-ins"), so they can also receive your broader SMS/MMS marketing — no walled-off, separate audience to manage.

Can multiple locations share one loyalty program?

Yes. Multi-location brands can run a single loyalty program across every store or studio, with all check-ins and rewards rolling up into one dashboard, or split by location if you prefer separate programs per site.

Is MYLA TCPA-compliant?

Yes. Every check-in requires proper opt-in consent, disclaimer language is customizable to your business, and STOP/HELP handling is automatic — the same compliance foundation as every other Textmunication feature.

Ready to turn every visit
into a reason to come back?

See how MYLA can run inside your existing SAM account — no new app, no separate list, no extra work.

No commitment. Setup takes minutes. Rewards start on visit one.

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