TRUSTED AND ENJOYED BY THE BEST
Trusted by thousands of businesses using Textmunication
TRUSTED AND ENJOYED BY THE BEST
Every no-show, unanswered inquiry, and forgotten regular costs you real money. Here's what's happening right now without SMS/MMS automation.
A reservation party of 4 that ghosts costs $80–$200 per no-show. Phone calls don't prevent it — automated SMS/MMS reminders do.
Your Tuesday happy hour email gets 18% opens if you're lucky. The same offer via SMS/MMS gets 98% opens and 10x the response rate.
Your best guest dined 6 months ago. You have no way to reach them. One well-timed "We miss you" SMS/MMS with an offer wins them back — automatically.
Happy guests forget to leave reviews. A simple SMS/MMS follow-up 30 minutes after they leave converts your best experiences into 5-star Google ratings.
One platform handles every guest touchpoint — from reservation to review request — without you lifting a finger.
Automatically confirm reservations via SMS/MMS, then send a 24-hour and 2-hour reminder with a one-tap confirmation. Guests reply YES or CANCEL — SAM updates your system either way.
Segment your guest list by visit frequency and spend. Send targeted SMS/MMS offers to VIPs, win-back messages to lapsed guests, and birthday surprises automatically — no manual work required.
30 minutes after guests leave, SAM sends a personalized SMS/MMS with a direct Google Review link. Happy guests convert at 35%+ — turning every great meal into a 5-star rating.
When a guest replies to your SMS/MMS, SAM reads the context and responds intelligently — confirming reservations, answering hours and menu questions, or escalating to your team when needed.
Instant replies to reservation requests, changes, and cancellations
Answers hours, parking, menu, and dietary restriction questions 24/7
TCPA-compliant opt-in/opt-out managed automatically for every contact
Your team gets a live dashboard to jump into any conversation when needed
Hi! Do you have a table for 2 available tonight around 8pm?
Hi! Yes, we have availability at 8:00 and 8:30 PM tonight. Which works best? I'll hold it for you right now 😊
8:30 works!
Table for 2 at 8:30 PM tonight is confirmed ✅ See you then! What name should the reservation be under?
Built specifically for food service, not repurposed from a generic CRM.
Two-touch automated sequence at 24 hours and 2 hours with one-tap confirm/cancel — guests reply via SMS/MMS and SAM updates your system.
Text guests when their table is ready so they can wait at the bar or outside instead of hovering by the host stand. Reduce lobby crowding instantly.
Segment guests by visit count, spend, or last visit date. Send targeted SMS/MMS offers to VIPs, birthday perks, and win-back sequences automatically.
Post-visit SMS/MMS with a direct Google or Yelp review link, timed 30 minutes after guests leave while the experience is still fresh. 35%+ conversion rate.
MMS campaigns with your food photos for happy hour, special events, holiday menus, and limited-time offers — formatted for instant visual impact on every device.
SAM handles incoming guest messages 24/7 — reservation changes, dietary questions, wait time inquiries. Your team jumps in only when escalation is needed.
No tech team required. Most restaurants are fully automated in under a day.
We integrate with OpenTable, Resy, Toast, and most POS and reservation systems via API or simple CSV import. No IT department needed.
Set your reminder timing, loyalty tiers, promo schedules, and review request triggers. We provide restaurant-tested templates so you're not starting from scratch.
SAM runs every campaign on autopilot. Your dashboard shows no-show rates, campaign performance, review counts, and ROI in real time — so you always know what's working.
"We cut no-shows from 22% down to 9% in the first month. The reservation reminder alone pays for the entire platform twice over. And the loyalty campaigns? Our regulars are coming in 40% more often than before."
Whether you're one location or one hundred, we have a plan and workflow that fits.
Reservation management, table-ready alerts, post-visit reviews, and VIP loyalty programs tailored for the dining experience.
Order-ready notifications, loyalty punch card replacement, and weekly specials via SMS/MMS to drive repeat visits without loyalty app friction.
Event announcements, table reservation confirmations, happy hour blasts, and VIP guest list management via SMS/MMS.
Daily location alerts, menu updates, and schedule changes sent to your SMS/MMS subscriber list — build a loyal following that follows you everywhere.
Order-ready alerts for pickup, delivery status updates, and post-order review requests — build a real customer relationship even without a dining room.
Centralized campaign management with location-level customization. Corporate sets the strategy, individual locations send locally relevant messages — all from one dashboard.
Join hundreds of restaurants using Textmunication to cut no-shows, build loyal regulars, and grow revenue — all on autopilot.