Reduce member cancellations, fill group fitness classes, recover missed billing, and re-engage inactive members — all automated across every location with SMS/MMS that gets 98% open rates.
Multi-location health clubs lose thousands in monthly recurring revenue to problems that SMS/MMS automation solves.
Members stop showing up 30–60 days before they cancel. By the time you notice, they're gone. Without proactive outreach, you're losing members you could have saved.
Declined cards and missed payments silently erode your MRR. Most clubs send one email and write it off. SMS/MMS follow-ups recover 3× more failed payments than email alone.
Your front desk is calling members individually to confirm classes, remind about renewals, and collect on past-due accounts. That's not scalable — especially across multiple locations.
Set it up once. SAM AI handles member communication around the clock — across every location, without adding headcount.
Automated SMS/MMS reminders sent 24 hours and 1 hour before class. Members can reply to confirm or cancel — freeing up spots for the waitlist automatically.
Send renewal reminders 30, 14, and 7 days before expiration. Catch lapsing members before they cancel — with a direct link to renew in seconds.
When a payment fails, SAM AI sends a 3-touch SMS/MMS recovery sequence. Most members update their card within 24 hours — no staff intervention needed.
Welcome new members instantly with a 5-step SMS/MMS onboarding sequence — facility tour, class schedule, app download link, trainer intro, and a 30-day check-in.
Members who haven't visited in 30+ days get a personalized win-back sequence. Offer a free guest pass, a class trial, or a personal training session to bring them back.
Members can text your club back to ask questions, book personal training, change class reservations, or get support — all managed in one unified SMS/MMS inbox.
No long implementations. No IT projects. Your club is live with SMS/MMS automation in under two business days.
We integrate with your club management software — Mindbody, Club Automation, Jonas, Motionsoft, and more. Member data flows in automatically.
Choose which SMS/MMS workflows to activate — reminders, renewals, win-back, billing recovery. We pre-build the sequences. You approve the messages.
SAM AI handles outreach around the clock. You get a dashboard showing what's sent, who responded, and how much revenue was recovered — across every location.
"We were losing members silently every month and didn't know until they were gone. After adding SMS/MMS automation with Textmunication, our 90-day retention improved dramatically and our front desk spends 60% less time on manual outreach."
— Operations Director, Fitness Connection
33 locations nationwide
Whether you operate one flagship club or a regional chain, Textmunication scales to match your footprint.
Unified messaging across all locations with location-level personalization
Pool, spa, group fitness, and personal training — all channels coordinated
Guest outreach for day passes, class bookings, and upsell programs
HIPAA-aware communications for medically-integrated fitness programs
Automated check-ins, billing alerts, and safety compliance messages
Employee enrollment drives, usage reminders, and program engagement
Yes. Textmunication integrates with the most widely used club management platforms including Mindbody, Club Automation, Jonas Fitness, Motionsoft, and others. We also offer API connectivity and Zapier-based integrations for custom setups. Your member data syncs automatically — no manual exports.
Each location can have its own dedicated phone number or short code while sharing automation templates from a central platform. Members receive messages personalized to their home club — with the club's name, their trainer's name, and their specific class schedule. Corporate can manage messaging standards; local managers can customize within guardrails.
Yes, SMS/MMS marketing is legal for health clubs provided you collect proper opt-in consent under TCPA guidelines. Textmunication is fully 10DLC registered and compliant. We provide consent language templates for your membership agreements and digital sign-ups — so you're covered before the first message goes out. Our compliance team reviews your opt-in flow as part of onboarding.
Most health club clients see measurable impact within the first 30 days. Class no-shows typically drop 30–40% once reminders activate. Billing recovery sequences recapture 2–4× more failed payments than email alone. Win-back campaigns typically bring 10–15% of lapsed members back within the first month. Results vary based on membership size, but the ROI on SMS/MMS is consistently positive for facilities with 500+ active members.
Textmunication plans start at $29/month and scale based on message volume. Health clubs with multiple locations typically use our Run or Sprint plans, which include higher monthly message credits, dedicated numbers, and priority support. We offer volume pricing for chains with 5+ locations. The demo includes a custom quote based on your specific membership size and locations.
Join 5,000+ businesses using Textmunication to keep members engaged, recover revenue, and grow — on autopilot.
No contracts. No setup fees. Cancel anytime.