Fewer no-shows.
Fuller schedules.
Happier patients.
Textmunication automates appointment reminders, recall campaigns, and two-way patient messaging — so your front desk can focus on care, not calls.
Hi Sarah! Reminder: you have an appointment with Dr. Chen tomorrow at 2:30 PM at Lakeside Family Practice. Reply YES to confirm or call 555-0100 to reschedule.
Reply STOP to opt out.
TRUSTED AND ENJOYED BY THE BEST
Trusted by thousands of businesses using Textmunication
The challenges healthcare practices face every day
Your team is stretched thin. Patient communication gaps cost you revenue, time, and satisfaction scores.
No-Shows Draining Revenue
Every missed appointment costs your practice $150–$300 in lost revenue. Without automated reminders, staff waste hours on manual recall calls that patients ignore.
Phone Tag Killing Productivity
Front desk staff spend 40% of their day leaving voicemails and playing phone tag. Patients don't pick up unknown numbers — and callbacks go missed.
Patients Slipping Through the Cracks
Overdue preventive care, lapsed patients, and unfilled recall slots are missed opportunities. Manual follow-up systems can't keep pace with a growing patient panel.
Compliance Complexity
Healthcare messaging requires TCPA compliance, proper opt-in flows, and sensitivity around PHI. Most generic texting tools leave you exposed without proper 10DLC registration and compliance safeguards.
SMS/MMS campaigns built for healthcare workflows
Every message is timed to the right moment in the patient journey — so you're never interrupting, always helping.
Appointment reminders & confirmations
Automated 48-hour and same-day texts keep your schedule full. Patients confirm with a single reply — no phone tag, no voicemails, no lost appointments.
Patient recall & preventive care
Automatically text patients overdue for cleanings, wellness exams, or annual physicals. Fill your schedule without manual outreach — every lapsed patient gets reached.
Post-visit reviews & reputation
After each visit, automatically request a Google or Healthgrades review via SMS/MMS. Positive responders get a direct review link — building your reputation on autopilot.
Hi James — Dr. Rivera has an opening tomorrow at 10 AM for your follow-up. Would you like to take it? Reply YES or NO.
YES — that works perfect!
You're confirmed for tomorrow at 10 AM with Dr. Rivera. We'll send a reminder the morning of. Reply STOP to opt out.
Front desk notified · No manual response needed
Patients reply. SAM handles it.
SAM AI reads every patient reply in real time — confirming appointments, routing reschedule requests, and filling waitlist slots without any front desk involvement.
Instant confirmation handling
When a patient replies YES, the appointment is automatically confirmed and your staff is notified — zero manual work.
Smart waitlist fill
A cancellation triggers an instant waitlist blast. The first patient to reply YES gets the slot — filled in minutes, not hours.
Escalation when it matters
Complex requests, urgent responses, or anything requiring human judgment get routed to your front desk immediately — with full context.
Everything your practice needs to communicate better
Built for the specific workflows of medical, dental, and wellness practices — not generic business texting.
Automated Appointment Reminders
Send confirmation texts at booking, then 48-hour and same-day reminders automatically. Reduce no-shows without a single staff call.
Two-Way Patient Messaging
Let patients reply to confirm, cancel, or reschedule. SAM AI handles responses instantly — your front desk only steps in for complex requests.
Recall & Preventive Care Campaigns
Automatically text patients overdue for cleanings, wellness exams, follow-ups, or annual physicals. Fill your schedule without manual outreach.
Waitlist & Last-Minute Fill
Blast a waitlist group when a cancellation opens up. Fill slots in minutes instead of hours — and stop turning away revenue from empty chair time.
Review & Reputation Requests
After each visit, automatically request a Google or Healthgrades review via SMS/MMS. Patients who respond positively get a direct review link — building your reputation on autopilot.
10DLC Compliant & Registered
Every campaign runs through properly registered 10DLC numbers. Built-in opt-in/opt-out management keeps your practice protected from carrier filtering and TCPA exposure.
Up and running in days, not months
Our onboarding team handles the heavy lifting. Most practices see results in their first week.
Connect Your Practice Software
Link your EHR, PMS, or scheduling system. Textmunication syncs patient appointment data automatically — no manual uploads or CSV exports needed.
Configure Your Message Flows
Set reminder timing, recall intervals, and review request triggers. SAM AI handles the response logic — you just approve the templates once.
Watch No-Shows Drop
Within the first billing cycle, most practices see a 30–40% reduction in no-shows and measurable improvement in filled appointment slots.
We went from a 22% no-show rate to under 8% in the first 60 days. The reminders basically pay for themselves in recovered appointment revenue.
Built for every type of practice
Whether you're a solo provider or a multi-location health system, Textmunication scales with you.
Medical Practices
Primary care, internal medicine, family medicine — automate reminders, recalls, and post-visit follow-ups for large patient panels.
Dental Offices
Reduce the 20% no-show rate plaguing dental practices with automated 48-hour and same-day reminders, plus recall campaigns for overdue cleanings.
Mental Health Providers
Therapy practices and counseling centers use discreet, compliant messaging to confirm sessions and follow up on missed appointments sensitively.
Specialty Clinics
Dermatology, orthopedics, cardiology — reach patients across multi-location practices with segmented SMS/MMS campaigns by location and provider.
Urgent Care Centers
Notify patients of wait times, share pre-visit instructions, and follow up after visits to improve satisfaction scores and capture reviews.
Wellness & Chiropractic
Chiro, PT, acupuncture, and wellness practices use recurring appointment reminders and package expiration alerts to keep patients active.
Common questions from healthcare practices
Everything you need to know before bringing SMS/MMS automation into your practice.
Is Textmunication HIPAA compliant?
Textmunication uses appointment reminders and general communications that don't transmit PHI via SMS/MMS. We recommend keeping message content to scheduling details (dates, times, location) rather than clinical information. Our platform includes opt-in/opt-out management and 10DLC registration to ensure carrier compliance. Consult your HIPAA compliance officer for your specific workflow needs.
How do we get patient opt-in for texting?
Patients can opt in at your front desk, via a web form, or through a keyword sign-up flow. Textmunication provides compliant opt-in language and automatically tracks consent, timestamps, and opt-outs. Our team helps you set up opt-in collection wherever you capture patient contact information.
Can it integrate with our EHR or practice management software?
Yes. Textmunication integrates with major EHRs and PMS platforms including Dentrix, Eaglesoft, OpenDental, Kareo, Athenahealth, and more via CSV sync, webhook, or API. Your scheduler automatically feeds appointment data to trigger the right SMS/MMS messages at the right time.
What happens when a patient replies to a reminder?
SAM AI reads the reply in real time. If they confirm, the record is updated. If they cancel or reschedule, SAM can acknowledge and route to your front desk or trigger your waitlist flow. You only get notified for responses that need human attention.
How quickly can we go live?
Most practices are fully live within 5 business days. That includes 10DLC registration, template setup, and integration with your scheduling system. Our onboarding team handles the technical setup — your staff just needs a 30-minute walkthrough.
Ready to reclaim lost revenue from no-shows?
Join thousands of healthcare practices using Textmunication to fill their schedules and keep patients engaged with SMS/MMS automation that actually works.