TRUSTED AND ENJOYED BY THE BEST
Trusted by thousands of businesses using Textmunication
Emails get buried. Phone calls get ignored. SMS/MMS opens at 98% — and donors, volunteers, and supporters read it within 3 minutes. SAM automates every touchpoint so your mission stays in motion even when your team is stretched thin.
TRUSTED AND ENJOYED BY THE BEST
Every unanswered email, missed volunteer confirmation, and lapsed donor who never heard back is a gap in your mission's momentum.
You send an email blast for Saturday's food drive. By Friday, half your volunteers haven't confirmed. Phone trees take hours. A single SMS/MMS goes out Thursday at 9AM and you have headcount by noon.
First-time donors have the highest churn rate. Without a personal, timely follow-up — not a form letter — most give once and drift away. A thank-you text within minutes of their gift is your highest-ROI action.
Your gala or community meeting has empty seats and no-shows who RSVPed but forgot. Automated confirmation texts and day-of reminders drive attendance and help you plan food, seating, and staffing accurately.
You have 48 hours to hit a matching gift campaign goal. An email goes out at 18% open rate. SMS/MMS reaches 98% of recipients within minutes — while the urgency is real and action can happen now.
Meeting reminders, quorum confirmations, last-minute agenda changes — coordinating 12 board members via email chains is maddening. Quick SMS/MMS threads keep everyone informed without burying critical notices.
You have hundreds of donors who gave 12–24 months ago and haven't responded since. They haven't unsubscribed — they've drifted. A personalized re-engagement text referencing their past impact brings a surprising number back.
SAM automates the high-frequency communication that builds donor loyalty, fills your volunteer roster, and keeps your community engaged — without adding hours to your staff's day.
Send instant SMS/MMS broadcasts to your entire volunteer roster or targeted segments — by skill, availability, or location. Volunteers reply with a keyword to confirm and you get real-time headcount without a single phone call.
The moment a gift processes, SAM fires a personal thank-you text with the donor's name and gift amount. Follow-up messages at 7, 14, and 30 days share impact updates and re-engagement opportunities — automatically, for every donor.
Registrants receive a confirmation text instantly, a reminder 48 hours before, and a day-of nudge with directions and logistics. No-shows drop, RSVPs convert, and your event day runs smoother because attendees actually show up prepared.
When a matching gift window opens or an urgent community need arises, SAM reaches your entire list in seconds. Mass SMS/MMS has 10× the open rate of emergency emails and drives immediate action while urgency is real.
SAM automatically identifies donors who haven't given in 90, 180, or 365 days and triggers personalized re-engagement sequences. A message referencing their past support and sharing a concrete impact story outperforms any generic appeal.
Connects with Salesforce Nonprofit, Bloomerang, DonorPerfect, Little Green Light, Kindful, and NeonCRM. Donor data, gift history, and volunteer records sync automatically — no double-entry required.
A lapsed donor isn't lost — they're just waiting to be reminded why they cared. SAM's personalized re-engagement sequences reference past giving, share real impact stories, and make it effortless to give again — all through a natural SMS/MMS conversation.
"We used to spend every Friday afternoon calling volunteers to confirm Saturday shifts. Now SAM sends a text Thursday morning, volunteers reply to confirm, and I have an accurate headcount by noon. We cut no-shows by more than half and freed up 6 hours a week of staff time — time we now spend on programming, not phone calls."
Whether you run a food bank, a faith community, an advocacy coalition, or an educational foundation — SAM adapts to how your organization communicates and who you need to reach.
Coordinate volunteers, notify clients of program updates, confirm service appointments, and drive attendance at community events — all with automated SMS/MMS that reaches people where they are.
Keep your congregation informed about services, volunteer opportunities, and community events. Two-way messaging lets members respond, ask questions, and confirm attendance with zero administrative burden.
Reach parents and donors with program updates, fundraising campaign alerts, and event reminders. SMS/MMS cuts through the noise that buries school newsletters and boosts participation in ways email cannot.
Mobilize supporters for action alerts, lobby days, and time-sensitive campaigns. When a legislative deadline or matching gift window hits, SMS/MMS is the only channel fast enough to drive same-day action at scale.
Appointment reminders, donor appeals for medical research, patient support coordination, and volunteer scheduling for clinics and health events — SAM handles the communication so your team focuses on care.
Rally supporters for clean-up events, activate donors during urgent environmental moments, and keep your community engaged between campaigns — with SMS/MMS that drives the same urgency as the issues you champion.
Everything your team needs to know before getting started.
Yes — nonprofits are subject to the same TCPA requirements as for-profit organizations when sending marketing or fundraising texts. You must have express written consent from every contact before sending promotional messages. Volunteer confirmation texts and transactional updates (event reminders for registered attendees) have a lower consent threshold. We help you audit your opt-in language, ensure your sign-up forms are compliant, and configure automatic opt-out processing on every message.
You can text anyone who has provided written consent to receive SMS/MMS from your organization. Many existing donor or volunteer forms already include consent language. For lists where consent is unclear, we help you run a compliant re-permission campaign first. This one-time step protects your organization and typically re-qualifies 40–60% of your list for ongoing text communication.
Yes. SAM integrates with Salesforce Nonprofit Success Pack (NPSP), Bloomerang, DonorPerfect, Little Green Light, Kindful, NeonCRM, and all major nonprofit donor management platforms via API or Zapier. Contact records, gift history, volunteer profiles, and campaign data sync automatically — so your messages are personalized and your team always works from current information.
SAM supports full two-way SMS/MMS messaging on all campaigns. Donors can reply to your thank-you texts, volunteers can confirm shifts with a keyword, and event registrants can ask questions in real time. Replies route to your designated team inbox and can trigger automated responses — for example, a volunteer who texts "CONFIRM" automatically gets added to your confirmed headcount for that event.
10DLC (10-digit long code) is the carrier registration system that protects legitimate senders from filtering and enables higher message throughput on standard phone numbers. Nonprofits register as a standard brand and select a campaign type matching your use case (charity/nonprofit). We handle the full registration process, write your campaign description, and submit to The Campaign Registry on your behalf — so your messages reach donors and volunteers without carrier filtering.
Donors want to hear from you. Volunteers want to show up. Supporters want to take action. Give them a channel that actually reaches them — and watch what your organization can accomplish.