Keep every bay full and every customer coming back
Send oil change reminders, appointment confirmations, and pickup alerts that get read within minutes — so more bays stay booked and more customers return season after season.
Hi Sarah! Your 2021 Civic is due for an oil change — you're about 200 miles away. Book online: tmctn.co/oil or reply YES and we'll schedule you.
Reply STOP to opt out.
TRUSTED AND ENJOYED BY THE BEST
Trusted by thousands of businesses using Textmunication
SMS/MMS campaigns built for independent auto repair shops
Every message is timed to the right moment in the service cycle — so you're never interrupting, always helping.
Appointment reminders & confirmations
Automated day-before and same-day texts keep bays booked. Customers confirm with a single reply — no phone tag, no voicemails, no lost appointments.
"Your car is ready" pickup alerts
Instant notification when the vehicle is done. Customers get in and out faster — reducing lobby congestion, improving satisfaction, and freeing up your lot.
Lapsed customer reactivation
Customers gone 6+ months get a targeted offer that brings them back. Automated sequences run without manual tracking — every lapsed customer gets reached.
Hi Mike — we found a cracked CV axle boot on your 2019 F-150 during the oil change. Here's a photo:
Or call us at 555-0100. Reply STOP to opt out.
Show the issue. Close the upsell.
Send inspection photos, repair estimates, and seasonal promotions directly to your customer's phone — no app download, no portal, no friction.
Inspection photo reports
Send a photo of the worn brake pads or cracked belt so customers can see exactly what needs fixing before approving the repair.
Estimate approval via text
"Reply YES to approve" — eliminates phone tag and gets the job approved faster so your techs can keep moving.
Seasonal special promotions
Tire changeovers, AC checks, winter prep — with coupon images customers can show at the counter. Scheduled and sent automatically.
Run your follow-up on autopilot
Set it once. SMS/MMS goes out automatically based on mileage, time, and service history — no manual effort from your team.
Mileage-based service triggers
Oil change reminder at 4,800 miles; tire rotation at 7,500 miles — sent automatically without manual tracking or staff reminders.
Seasonal campaign sequences
Spring/fall tire changeovers, summer AC service, winter prep — scheduled months in advance and sent to every eligible customer automatically.
Post-service reviews & follow-up
Google review request 24 hours after service when satisfaction is highest — builds your reputation without any extra effort from the service desk.
We saved $14,000 in lost revenue last year just from reducing no-shows. The automated reminders paid for Textmunication ten times over in the first month.
Ready to fill your bays and keep customers coming back?
Join independent auto repair shops and service chains using Textmunication for appointment reminders, pickup alerts, and customer reactivation — with the open rates SMS/MMS is known for.