Learn how a locksmith service can use text message marketing to streamline their operations and service requests.

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Our fellow locksmith’s servicemen and women. They are the ones we don’t know we need until we need them. We all have been in the scenario where we have either left our keys in the ignition of the car, in the trunk or have just lost them altogether. Then we go on about our business and run our errands just to face that moment when we realize that we do not have our keys in our possession. The scenario may not always be a misplacement or accident. Sometimes locksmiths may come to update the locks of the new commercial business you opened. Whatever the scenario that is when local and mobile locksmith services come in to save the day. Although, the first thing we have to do is communicate with them so they can be the heroes of the day. Text message marketing can be a great tool for local and mobile locksmith services for many reasons.

Two-way communication

Texting is the most common and traditional form of communication known today and having it as an option for a potential or existing client can give you an edge on competitors who may just allow phone calls or web forms. Sometimes the line may be busy and it could take time for a service rep to collect details submitted through a web form. Since text messaging has a 98% read within 3 minutes on average, you can be sure the locksmith service rep sees the message and can get back to you just as quickly as you were able to reach out to them. You can also handle more service volume with an application to person text messaging solution and multiple conversations at once.

Instant and Direct

Lockout scenarios can be stressful for clients, especially if it is late at night or they are in a rush when the incident happens. Since text messaging is such an instant medium, locksmith services can be notified immediately and dispatch help on the way. This is actually a feature of text messaging all verticals are leverage.

Integrations with CCTV Surveillance Systems

In modern perspectives, enterprises and business locations that are seeking a locksmith service that is robust and communicates real-time information can mitigate risk. This is where automated text messaging can add value as a feature to locksmith services and consumers. In any scenario where there is a detection of unsolicited or unexpected activity on the premise that information can be sent instantly to the appropriate party. 

As a locksmith, whatever your depth may encompass automotive, residential, commercial, emergency, lockout services. Text message marketing can help ease the pressure off other areas in your business. Your business just needs a flexible solution that you can craft to be just right. Want a product demonstration to see how your locksmith service can improve using text messaging? Click here.